Online Food Ordering Platform (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://onlinefoodorderingplatform.com/, use our services, or interact with us. By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Definitions

• Account: A unique account created for you to access our services.

• Company: Refers to Online Food Ordering Platform, including its directors, employees, and service providers.

• Cookies: Small files placed on your device to track activity and improve user experience.

• Device: Any electronic device used to access our services, such as a computer, smartphone, or tablet.

• Personal Data: Information that can identify an individual, such as name, email, phone number, and address.

• Service Providers: Third parties engaged to perform tasks on our behalf, such as analytics, marketing, and payment processing.

• Usage Data: Information automatically collected about your use of our services, such as IP address, browser type, and pages visited.

2. Information We Collect

Personal Data

We may collect the following information:

• Name, email address, phone number, and address.

• Billing information, such as credit card details.

• Business details, including company name and industry.

Usage Data

Collected automatically during your interaction with our services:

• IP address, browser type, and version.

• Pages visited, time spent on pages, and other diagnostic data.

Geolocational Data

With your permission, we may collect location data from your device to enhance functionality.

Information from Cookies

We use cookies to:

• Authenticate users.

• Analyze usage patterns.

• Enhance user experience.

You can control cookie preferences through your browser settings. However, disabling cookies may limit the functionality of our services.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide and Maintain Our Services: Ensuring smooth operation and improving user experience.

• Account Management: Granting access to features and functionalities.

• Customer Support: Resolving inquiries and complaints.

• Marketing: Sending updates, promotional offers, and newsletters.

• Analytics: Monitoring and analyzing usage trends to improve services.

• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred.

• Legal Compliance: Meeting legal obligations and defending against claims.

4. Sharing Your Information

We may share your information under the following circumstances:

• Service Providers: For analytics, payment processing, and marketing.

• Business Partners: Offering related products or services.

• Legal Obligations: Responding to lawful requests or protecting rights.

• Business Transfers: During mergers, acquisitions, or similar events.

• With Your Consent: When you explicitly agree to share your data.

5. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize the data.

6. Your Rights

Under applicable laws, you have the following rights:

• Access: Request access to your personal data.

• Correction: Update inaccurate or incomplete data.

• Erasure: Request deletion of your data, subject to legal obligations.

• Restriction: Limit the processing of your data.

• Portability: Request a copy of your data in a structured, machine-readable format.

• Withdrawal of Consent: Revoke consent for data processing at any time.

To exercise your rights, contact us at legal@onlinefoodorderingplatform.com

7. Data Security

We implement industry-standard measures to protect your data. However, no transmission over the internet is completely secure. You acknowledge that any information shared is at your own risk.

8. Third-Party Services

Our services may link to external websites or integrate third-party tools, such as Google Analytics. These services are governed by their respective privacy policies. We encourage you to review them.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If we become aware of such collection, we will delete the data promptly.

10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Significant changes will be communicated via email or a notice on our website.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us:

• Email: legal@onlinefoodorderingplatform.com