Welcome to the OFO Platform FAQ!

Ready to Reclaim Your Business?

 

At OFO Platform, we believe in empowering independent food businesses to thrive without the hassle of hefty commissions and data silos. Whether you’re just getting started or looking to optimize your existing setup, our FAQ has you covered. Dive in to find answers to the most common questions about our platform, and if you can’t find what you’re looking for, don’t hesitate to Contact Us!

General Questions

OFO Platform is your all-in-one, commission-free online ordering system designed exclusively for small and medium independent food businesses. Say goodbye to exorbitant fees and hello to total control over your online presence.

Whether you’re running a cozy café, a bustling bakery, a trendy food truck, or any independent food establishment, OFO Platform is tailored to meet your unique needs and help you grow your business independently.

Unlike traditional delivery platforms that take hefty commissions and control your customer data, OFO Platform empowers you to keep 100% of your profits, own your customer relationships, and gain valuable business insights—all without the middlemen.

Features & Functionality

OFO Platform is packed with features including:

  • Online Food Ordering: Seamless ordering experience on your website and app.
  • Contactless Dine-In: Safe and convenient dining solutions.
  • Table Reservations: Efficient reservation management.
  • Loyalty Programs: Reward your customers and encourage repeat business.
  • Real-Time Order Management: Track and manage orders seamlessly.
  • Marketing Tools: Automate your email campaigns and promotional efforts.
  • Business Intelligence Dashboards: Access over 50 detailed business reports.
  • And much more!

Absolutely! OFO Platform allows you to fully customize your website, mobile app, and social media channels to reflect your unique brand identity. From colors and logos to menu layouts and customer interactions, you have complete control.

Our loyalty program lets you reward your customers for their repeat business. Set up points, discounts, or special offers that your customers can earn and redeem, fostering loyalty and encouraging them to choose you over the competition.

OFO Platform offers real-time analytics and comprehensive reports that cover sales performance, customer behavior, order trends, and more. These insights empower you to make informed decisions to optimize and grow your business.

Pricing & Plans

We offer flexible pricing plans tailored to your business needs:

Starter Plan: $49/month – Perfect for new businesses.
Growth Plan: $99/month – Ideal for growing establishments.
Premium Plan: $199/month – Best for established businesses seeking full features.

No commissions, no hidden fees, and you can cancel anytime!

Nope! OFO Platform prides itself on transparent pricing. There are no setup fees, no hidden charges, and no commissions. You pay a straightforward monthly fee based on the plan you choose.

Absolutely! You have the flexibility to upgrade or downgrade your plan as your business needs evolve. Simply contact our support team, and we’ll help you make the switch seamlessly.

Technical Questions

Absolutely!

OFO Platform is designed to be fully responsive, ensuring that your website and mobile app provide a seamless experience across all devices—whether it’s a desktop, tablet, or smartphone.

Your data security is our top priority. OFO Platform employs industry-standard security measures, including encryption, secure servers, and regular security audits to protect your customer data and business information.

Support & Assistance

We’re here for you every step of the way!

OFO Platform offers:
24/7 Support: Reach out anytime for urgent issues.
Email Support: Get detailed assistance through our support email.
Live Chat: Chat with our support team in real-time for quick solutions.
Comprehensive Tutorials: Access guides and video tutorials to help you navigate the platform.

Need technical help? Just Contact Us via email, phone, or live chat, and our dedicated tech support team will assist you promptly to resolve any issues you encounter.

Yes! Our comprehensive knowledge base is filled with articles, tutorials, and FAQs to help you make the most of OFO Platform. Visit our Help Center anytime you need guidance.